Our Shipping Policy

Our Shipping Policy and Guidelines

Please be aware that due to the New Zealand and Australia public holidays, our warehouse will be closed for all operations, which may result in some delivery delays. We appreciate your patience and understanding during these times 

All estimates are based on when the order is fulfilled and handed to the courier.

We endeavour to do this within the same day or at the latest 24 hours of the order being placed. 

Please note our warehouse is closed Saturday, Sunday and Public Holidays. During this time no orders are fulfilled. 

An order placed on a Friday afternoon, Weekend or a Public Holiday will not be fulfilled until the next business day.

NZ Shipping:

Free shipping option/s are available for all NZ orders over $150.00. Delivery time is calculated based on when the order is fulfilled and handed over to the courier. 

All other options are priced at checkout.

AU Shipping:

Free shipping option/s are available for all Australia orders over $150.00. Delivery time is calculated based on when the order is fulfilled and handed over to the courier.

All other options are priced at checkout.

Rest of World Shipping:

All orders going to rest of world are shipped via DHL. Expected delivery times vary per region and are priced at checkout.

Deliveries 

1. Please note, during sale periods and holiday season deliveries may take longer.

2. Products which are on "Pre-Order" at the time of purchase, will be dispatched once the product is available/back in stock.

3. Please note, we are not responsible for any import or customs charges that may occur prior to receiving your order.

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