Our Privacy Policy

Youth & Earth is committed to protecting your privacy and ensuring the highest level of security for your personal information. This Privacy Notice explains the types of personal information we collect, how we use it, who we share it with, and how we keep it safe. It reflects our obligations under theNew Zealand Privacy Act 2020 and theAustralian Privacy Act 1988 (Cth), including theInformation Privacy Principles (IPPs) andAustralian Privacy Principles (APPs) respectively.

Contents

1. 1. Who are we?

   This Privacy Notice applies to Empower3d Ltd and any associated entities operating under the Youth & Earth brand. For customers in New Zealand and Australia, the relevant local entity acts as the agency or organisation responsible (as defined under applicable privacy laws) for your personal information.

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   2. What information is covered by this Privacy Notice?

   This notice covers any information that identifies you or could reasonably be used to identify you — whether alone or in combination with other data. This includes names, contact details, online identifiers, and purchase history.

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   3. What information do we collect from you?

   We collect personal information:

   3.1 Provided by you:

   When you register, purchase, or contact us — such as your name, contact details, payment information, date of birth, and optional health or wellness details.

   3.2 Automatically collected:

   Via cookies and web analytics — such as IP address, browser type, browsing behaviour, referral pages, and time zone.

   We use cookies for:

   Site functionality

   Performance tracking

   Personalisation

   Marketing (including remarketing via platforms like Google Ads)

   You can manage or disable cookies via your browser. More information is available at www.allaboutcookies.org and www.youronlinechoices.com.

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   4. How do we use your personal information?

   We use your data to:

   Process and deliver orders

   Provide customer service and respond to inquiries

   Send marketing (where consented)

   Improve our website and services

   Conduct product development and internal research

   Prevent fraud and protect our systems

   Fulfill legal obligations

   We process your data either:

   With your consent

   To perform a contract with you

   To comply with legal obligations

   Where permitted by law and in our legitimate business interests

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   5. Do we use your personal information for direct marketing?

   Yes, with your consent. You may receive updates by email, SMS, or post. You can opt out at any time via the unsubscribe link or by contacting us.

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   6. Sharing your data with third parties

   We may share your personal information with:

   Service providers (IT, logistics, payment processing, etc.)

   Regulatory authorities, if legally required

   Parties in a business restructure or sale

   We do not sell your personal information. Any third party we engage is contractually required to protect your data.

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   7. What are your privacy rights (NZ and AU residents)?

   You have the right to:

   Access your personal data

   Correct inaccurate or incomplete data

   Request deletion (subject to legal obligations)

   Withdraw consent for marketing or other processing (where applicable)

   Make a privacy complaint to:

   • NZ: Office of the Privacy Commissioner
   • AU: Office of the Australian Information Commissioner (OAIC)
   • To exercise any of these rights, contact us at: [email protected]

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   8. How do we protect your personal information?

   We take reasonable steps to:

   Keep your data secure using encryption, firewalls, and access controls

   Limit access to authorised personnel and third parties

   Anonymise or destroy data that is no longer needed

   Please note that while we use secure methods, no internet-based service is completely risk-free.

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   9. How long do we keep your personal information?

   We retain your data only as long as necessary for legal, business, or operational purposes. When it is no longer required, we delete or anonymise it.

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   10. How do we deal with children's privacy?

   We do not knowingly collect personal information from children under the age of 16 without verified parental consent. If we become aware of such data, we will delete it promptly.

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   11. How can you contact us?

   If you have any questions, requests, or concerns about this Privacy Notice or our data handling, please contact us at:

   Email: [email protected]
   Postal Address: PO Box 55009, Eastridge,  Auckland 1146

    

   12. Which version of this Privacy Notice applies?

   This Privacy Notice is written in English. If translated versions are made available, the English version shall prevail in the event of any inconsistency.
   We may update this notice from time to time. Please check our website for the most recent version.